View all information about our delivery times, schedules, and shipping methods.

Delivery

What are the delivery days and times?

Deliveries in France and Luxembourg are carried out on Wednesday, Thursday, and Friday.
Orders must be received at least two days prior to the desired delivery date. Deliveries take place between 10:00 and 14:00.

For same-day delivery or delivery at a specific time, please contact us at support@qroses.com, reach us via WhatsApp at +351 910 157 056, or use the button available on the page.

The same applies if you require delivery to another country within the European Union.

How can I track my order?

You can contact us via WhatsApp to know the exact status of your order at any time by calling +351 910 157 056. We will notify you by email as soon as your order is delivered. You can also always reach us via email at support@qroses.com.

What happens if the recipient is not available at the time of delivery?

If the recipient is not at home, we will contact them directly to arrange a new delivery time. Delivery is guaranteed, or otherwise, we will process a full refund of your purchase.

We will keep you informed at every step of the process, ensuring you always know the status of your order. We are committed to making sure your roses arrive at their destination quickly, securely, and always fresh.

We guarantee that your roses will be successfully delivered in the shortest possible time.

QRoses Guarantee

Delivery is guaranteed, or otherwise, we will process a full refund of your purchase.

We are committed to ensuring that your roses arrive at their destination quickly, securely, and always fresh.